FAQ for MSActivator

You need to know this after activating Microsoft Store account.

1. What should I do after activation?
   - Start the game downloading
   - Log in (if not already logged in) to your personal account in the "Xbox Console Companion" app on your PC. It will store all Microsoft game saves.
    
   
2. Can I log out of your Microsoft Store account?
   Yes you can. Our account is only needed to download the game. Therefore, you can change your account immediately after the start of the download.
   * The exception applies to games with DLC. For DLC to be available in the game, you must be logged in to our Microsoft Store account.
    
   
    
   
3. How do I sign in to another Microsoft store account?
   - Launch The Microsoft Store
   - Click on the profile icon in the upper right corner.
   - Click on the account, then click " sign Out"
   - Tap the profile icon again in the top right corner, then " sign in"
   - Select the account you are interested in from the list and enter the account password.
    
   
4. How do I sign in to your Microsoft Store account again?
   Log out of your current Microsoft Store account and re-activate via the activator with the same key. During activation, it is important to select add "Microsoft Store Account" as in the first activation.
    
   
5. Where can I find the password for your Microsoft Store account?
   You can only log in to your account through the activator.
    
   
6. I reinstalled Windows and my accounts list was reset. How do I sign in to your account again?
   Just activate our account, as the first time, with the same key.
    
   
7. How long is the issued activation key valid?
   The key has no time limits.
    
   
8. Can I activate the game on multiple PCs with one activation key?
   No, one key = one PC.
    
   
9. I'm going to change the processor, motherboard, or PC entirely. How do I transfer activation?
   Write to us in chat on page of the purchased goods. We will cancel the old activation key and give you a new one.
    
   
10. Why are DLC unavailable? I have not logged out of the account.
    About once a month, the password on our MS Store account changes. Therefore, you need to log out of your account and re-activate via the activator with the same key.
     
    
11. How do I change my nickname?
    Your nickname in the game is taken from your personal account settings in the "Xbox Console Companion" app. There same he and is changing.
     
    
12. Can I play on Xbox?
    No, only from a Windows 10/11 PC.
     
    
13. After activation, I become the owner of the purchased account? Or does anyone else have access to the account?
    Account belongs to us. We only allow you to download the game from our account through activation and enjoy all the features of the licensed game without restrictions. Full access to our account is not granted for security reasons.
     
    
14. I get kicked out of the game all the time because someone is playing it!
    Sign in to your personal account on the "Xbox Console Companion" app, game crashes will stop.
     
    
15. My game crashes every 15-30 minutes, what should I do?
    This problem happens on some PCs. You can solve it in the ways from this article.
     
    
16. Is there a virus In the activator?
    No, the activator's clean. Your anti-virus is triggered on the activator protection system from hacking.
     
    
17. I can not activate, or there are problems with the game.
    In this case, it is possible to manually activate and solve problems through remote control of the PC using the TeamViewer program. Just write to the seller in the form of correspondence on the page of the purchased goods.
     
     
    

Forza Horizon 5 does not respond to pressing the "install" button in the Microsoft Store

The first way:
 
1. Change the installation drive for new applications via Windows options.
2. Cancel the download of the game.
3. Open Services and restart Windows Update (the service must be enabled).
4. Restart Microsoft Store.
5. Retry loading the game.
 
Second way:
 
1. Install the Xbox app through your account if the app is not installed.
2. Launch the Xbox app and log into accounts as shown in the screenshot below
 

 
3. Set the game to download via the Xbox app.
 
==================================
 
If an error appears 0x00000001
 
– Run PowerShell as administrator.
– Copy and enter the code into the PowerShell window:

Text

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Enter.
- The process may take a few seconds or minutes.
- In the same window, enter a new command

Text

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Press Enter (if Microsoft Store opens, install game services).
- Reboot the PC and re-install the installation.
 

Error 0x803FB107 / When loading Forza Horizon 5

The first way:
 
1. Change the installation drive for new applications via Windows options.
2. Cancel the download of the game.
3. Open Services and restart Windows Update (the service must be enabled).
4. Restart Microsoft Store.
5. Retry loading the game.
 
Second way:
 
1. Install the Xbox app through your account if the app is not installed.
2. Launch the Xbox app and log into accounts as shown in the screenshot below
 

 
3. Set the game to download via the Xbox app.
 
==================================
 
If an error appears 0x00000001
 
– Run PowerShell as administrator.
– Copy and enter the code into the PowerShell window:

Text

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Enter.
- The process may take a few seconds or minutes.
- In the same window, enter a new command

Text

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Press Enter (if Microsoft Store opens, install game services).
- Reboot the PC and re-install the installation.
 

Error 0x803f81f5 or 0x803FB107 / At the time of downloading the DLC for Forza Horizon 4

Solving the problem 0x803f81f5 / 0x803FB107 when downloading DLC for Forza Horizon 4 https://denuvogames.store/articles/Solving-the-problem-0x803f81f5-when-downloading-dlc-for-Forza-Horizon-4?lang=en
 

Error 0x80073CFB / Error while installing the game from the Microsoft Store

This error is a consequence of incomplete removal of a pirated copy of the game Forza 4. You need to delete all the files and remnants of the registry of the undeleted game. The registry can be cleaned through the ccleaner program. First of all, check and delete the game via the "Start" menu, as shown in the screenshot below.
 

Error 0x80080206 / During application installation

Enable Windows Services:
 
- Connected User Experience and Telemetry
- Distributed link tracking client
- Update Orchestrator Service
 
Enable Delivery Optimization:
 
1. Select Start , then select Settings  > Update & Security  > Windows Update > Advanced options.
2. Select Delivery Optimization (or Choose how updates are delivered in earlier versions of Windows 10).
3. Select PCs on my local network.
 

Error 0x80073D22 / Error while installing the game from the Microsoft Store

Error while loading the game / Error 0x80070057
1. Open the search and enter gpedit.msc
2. Then Computer configuration => Administrative templates => Windows Components => Deploying an application package
3. Search Disable application installation on non-system volumes and run.
4. In the window that opens, switch the radio button to "Disabled" and click "Apply" as shown in the screenshot below
 

 
If this method does not help, install the game on system disk or a disk "A".
Instructions on how to change the disk name here

Error 0x80070057 / Error while installing the game from the Microsoft Store

1. Open the search and enter gpedit.msc
2. Then Computer configuration => Administrative templates => Windows Components => Deploying an application package
3. Search Disable application installation on non-system volumes and run.
4. In the window that opens, switch the radio button to "Disabled" and click "Apply" as shown in the screenshot below
 

 
If this method does not help, install the game on system disk or a disk "A".
Instructions on how to change the disk name here

Error 0x80070005 / Error during disk change installing new applications

This problem usually occurs after reinstalling Windows. You need to delete the folders WindowsApps, WPSystem and WUDownloadCache from the disk on which you plan to install the game.
 

If the folders are not deleted go to the instructions How to delete the WindowsApps folder in Windows 10

To use this device here, first remove the other device / Error during game installation

"You have reached the limit on the number of devices that can be used with games and apps from the Store."
 

 
To solve this problem, you need to log out of your current Microsoft Store account and re-activate via the activator with the same key.

Blocked privilege / Error during the game

Screenshot of the error
 

"This feature is blocked in the Xbox live Parental Control settings"
 
To solve this problem, you need to:
1. Log out of your Xbox live account in the Xbox Console Companion app.
2. Create a new Xbox live account that must include your age of 18+
3. Log in to a new account and play with it (game progress between Xbox live accounts is not transferred).

Insert the Microsoft Flight Simulator / Error disk while the game is running

Screenshot of the error
 

 
To solve this problem, you need to log out of your current Microsoft Store account and re-activate via the activator with the same key.

The "install" game button is not active

Update Windows to 1909 or later. If it doesn't help, reinstall the Microsoft Store

Are you playing Forza Horizon 4 somewhere else

Make sure that you are logged in to your personal Xbox live account in the Xbox Companion app, and not the purchased one. If this does not help and you get a notification like in the screenshot below, then only resetting Windows to factory settings or completely reinstalling Windows will help.